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Privacy Policy – VisaforUmrah.com

Last updated: 27-11-2025

This Privacy Policy explains how VisaforUmrah.com, operated by NobleService.com (KVK 98968459), located in the Netherlands, collects, uses, stores, and protects your personal data. We are committed to ensuring your privacy and complying with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.

1. Who We Are

VisaforUmrah.com
Operated by: NobleService.com
KVK: 98968459
Located: The Netherlands
For privacy inquiries: info@visaforumrah.com

2. What Data We Collect

We collect the following information to process Umrah visa applications:

Personal Identification Data

  • Full name

  • Date and place of birth

  • Nationality

  • Passport number, expiry date, issuing country

  • Home address

  • Email address & phone number

  • Travel information (e.g., intended date of arrival/departure)

Documents Provided

  • Passport scans/copies

  • Personal photos required for the visa application

Technical & Website Data

Collected through cookies, tracking technologies, and analytics tools:

  • IP address

  • Device type

  • Browser type

  • Location (approx.)

  • Pages visited & session duration

  • Referral sources

We use standard tools like:

  • Google Analytics / GA4

  • Meta Pixel (Facebook tracking)

  • Basic website cookies

  • Fraud prevention / security tools

3. How We Use Your Data

We use your data for the following purposes:

  • To process and submit your Umrah visa application

  • To verify identity and required travel documents

  • To communicate with you regarding your application

  • To deliver your e-visa (WhatsApp, email, Signal, etc.)

  • To provide customer support (24/7)

  • To improve our website and services

  • To prevent fraud and enhance security

  • To comply with legal requirements

We do not sell your data to third parties.

4. Data Storage & Retention

Customer Account Data

Your personal details (name, email, phone, order history, etc.)
→ Stored as long as your account exists.

Passport Copies & Photos

Stored on offline encrypted storage for maximum security.
We keep these documents only until:

  • Your visa is approved, or

  • Your order is cancelled,

After which they are securely deleted.

Data Deletion Requests

Users may request deletion of all personal data by sending an email to info@visaforumrah.com or login to the account and create a new support ticket.
We will process such requests within 7 business days.

5. How We Protect Your Data

We use strong technical and organizational security measures, including:

  • Encrypted offline storage for passport scans & photos

  • SSL encryption on all website communication

  • Limited internal access to personal data

  • Secure payment gateways

  • Regular security audits

  • Strict GDPR-compliant data handling practices

6. Sharing of Data

We only share necessary information with:

Saudi Visa Processing Authorities

To submit and process your Umrah visa application.

Trusted Service Providers

For purposes such as:

  • Secure document handling

  • Payment processing

  • Customer communication (WhatsApp/API, email services)

  • Website optimization

All partners are required to comply with GDPR and data-protection standards.

We never sell data to advertisers or third parties.

7. Cookies & Tracking

We use cookies and tracking technologies to:

  • Improve website performance

  • Analyze traffic

  • Personalize user experience

  • Track conversions and prevent fraud

You may manage or disable cookies in your browser settings.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data (via info@visaforumrah.com)

  • Request restriction of processing

  • Object to certain processing activities

  • Request a copy of your data (data portability)

  • Withdraw consent at any time

Requests for deletion will be processed within 7 business days.

9. Data Transfers Outside the EU

For visa processing, your information must be transmitted to authorities and systems located in Saudi Arabia.
This is necessary for the fulfillment of the visa application you request.

We ensure all transfers follow GDPR requirements and use secure channels.

10. Payments

Payments may be processed through third-party providers such as:

  • PayPal

  • Credit/debit card processors

  • Local and international payment gateways

These processors follow their own privacy and security standards compliant with GDPR and PCI-DSS.

11. Minors

Our services are intended for adults.
If a parent or guardian submits data for a child (for group visa applications), they must confirm legal responsibility.

12. Updates to This Privacy Policy

We may update this Privacy Policy at any time.
The “Last updated” date will reflect the latest version.

13. Contact Information

For any questions, privacy-related requests, or data deletion requests:

NobleService.net
KVK: 98968459
The Netherlands
Email: info@visaforumrah.com